Maison LESLEY orders are delivered on weekdays.
International orders are delivered via DHL Express within approximately five to seven days after it has been dispatched to the courier service.
Domestic orders within Lebanon are delivered via courier within approximately two to four days after it has been dispatched to the courier.
If Maison LESLEY is experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment confirmation and tracking
After placing an order, you will receive an email from us containing all the details of your purchase. Once the order is approved, you’ll receive another email with shipping confirmation and tracking details. We may also be in touch if we need further information to verify your payment.
While we aim to always deliver within the specified times, we aren’t responsible for delays related to the courier service, customs clearance, or failed payment approval.
Customs, Duties and Taxes
Maison LESLEY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer including tariffs, taxes, etc.
Maison LESLEY is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment courier to file a claim. Please save all packaging materials and damaged goods before filing a claim.